Operations Management is the field of study that focuses on the effective planning, scheduling, use and control of a manufacturing or service organisation through the study of concepts from design engineering, industrial engineering, management information systems, quality management, production management, inventory management, accounting, and other functions as they affect the organisation.

This course will provide participants the basic understanding and applications on how standardisation and the continued improvement of operations management will allow organisations to improve overall productivity.

Who Should Attend?

• Newly joined and/or employees at supervisory level that requires the skills in operations management which is applicable to an organisation.

• Introduction to Operations Management 
• Perspective of Operations Strategy 
• Importance of Operations Design
• Layout and Flow of Operations
• Element of Job Design
• Introduction of Capacity Planning and Control
• Definition of Just-In-Time (JIT)
• View of Total Quality Management in Operations