Root Cause Corrective Action (RCCA)

• Those who have general oversight responsibilities for addressing root cause corrective actions
• Those who are or will be responsible for managing or directly participating in the root cause corrective actions
• Quality Manager and/or Quality Engineer

• Containment and team development
  How to contain a problem and select a team to review and act on solving the problem.
• Problem Identification
  Steps to take to understand the TRUE problem and how proper problem identification will prevent you from working on the wrong problem.
• Collecting Data
  The importance of data collection, tools to use and how this will lead you to determine all relevant causes.
• Determining Causes
  An explanation of the types of causes (direct, contributing, root) the critical difference and importance of each.
• Corrective Action Planning
  A review of specific and preventive action, the differences between the two, and how preventive action can, and will, lead to improving your business.
• Mistake Proofing
  A discussion of how to prevent mistakes from occurring in the first place
• Implementation and Validation
  How to implement solutions and ensure long-term effectiveness.

Upon successful completion, participants will receive a certificate of attendance from PRI.

Mr Arnoldo Castilla, eQuaLearn Instructor, PRI
Arnoldo has been an eQuaLearn instructor with PRI since 2009. He had conducted training on topics that include AS/EN/JISQ 9100, Internal Auditing, Root Cause and Corrective Action, Introduction to Aerospace Quality, Problem Solving Tools, Nadcap Audit Preparation – Heat Treating and Introduction to Pyrometry etc.

Arnoldo obtained his education in Mechanical-Electrical Engineering with a major in Electronics. He has more than 25 years of practical base knowledge and experience in the Manufacturing of Aerospace, Automotive and Medical Products. He is a Quality Professional with more than 23 years of expertise in implementing Quality and Environmental Management Systems, Special Processes and Regulatory Requirements to support manufacturing practices.